Refund policy
30-Day Returns
You can request a return within 30 days of receiving your order.
Return Conditions
Items must be:
Unworn & unused
In original packaging
With tags
With proof of purchase
To start a return, email us: www.unfilteredera@gmail.com
Return Address
We will provide the correct return address after approving your request.
Processing Time
Return approval: 1–2 days
Inspection after receiving item: 2–3 days
Refund to original payment method: 5–10 business days
Damaged / Wrong Item
If your item arrives damaged or incorrect, contact us within 48 hours with photos for a replacement or refund.
Non-Returnable Items
Sale items
Gift cards
Customized items
Used or washed items
Exchanges
Return the item first. Once approved, place a new order for the replacement.
Shipping Timeline
Processing: 1–2 days
Production: 1–3 days
Delivery: 3–5 days
👉 Total delivery time: 5–7 days
EU Customers
14-day cancellation right for unused items.
Contact
📧 www.unfilteredera@gmail.com
